High Conflict

When we are baffled by the insanity of the “other side”—in our politics, at work, or at home—it’s because we aren’t seeing how the conflict itself has taken over.
 

Reviews

"The fascinating stories, global history, and dialogue from local politics Ripley includes keep the book moving at a brisk pace... Readers interested in conflict management and negotiation and the decision-making process will be intrigued as Ripley thoughtfully explains the intensities and nuances of conflict, and the crux of high conflict in any setting." — Booklist

"A revealing study of 'high conflict,' the intractable sort that seems to be running like a virus through American society... Ripley’s observations are provocative, and she introduces us to ideas of mediation and problem-solving that would make many people less miserable if put into practice... Students of mediation, social psychology, and conflict resolution will find much of value here."— Kirkus Reviews

"Illuminating. Amanda takes us around the world to understand how people learn to stop demonizing the other side and start agreeing to disagree productively. I think it should be required reading for everyone in politics and the media—and for anyone who’s had a squabble with a colleague or a blowup at a family gathering." — Adam Grant (LinkedIn)