As the “data controller”, Turkuvaz Müzik Kitap Mağazacılık Pazarlama Anonim Şirketi (“Turkuvaz”), we process your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“PDPL”) and the relevant legislation and ensure the necessary protection by taking any and all technical and administrative measures as prescribed by the laws for processing operations.

Under this scope, Turkuvaz process your personal data, within the limits drawn by the PDPL and the relevant legislation, in accordance with the following principles in Article 4 of the PDPL:

o    Being in compliance with law and principles of honesty,

o    Being accurate and, if necessary, up to date,

o    Being processed for specified, explicit, and legitimate purposes,

o    Being relevant, limited and proportionate to the purposes for which data is processed, and

o    Being stored only for the time designated by relevant legislation or necessitated by the purpose for which data is collected


As Turkuvaz,

o    we process your name/surname, email address, communication content (message) and subject to be processed if you contact us through the “Contact Us” tab on the website ("Website") provided that it is necessary to process the personal data belonging to the parties of the contract in order to ensure that you can be distinguished from other people who communicate with us, to receive your requests, opinions, complaints, suggestions and evaluations, to follow up and conclude them and to contact and address you in this context, to conduct customer relationship management processes in this way, to ensure customer satisfaction and to develop and improve the services and activities of the Website in accordance with your needs and to prepare the necessary information/documents provided that it is directly related to the conclusion or performance of the contract and without prejudice to your fundamental rights and liberties, in accordance with the legitimate interests of Turkuvaz and based on the reasons for the legal processing of your personal data;

  • o     If you visit the Website, we process your connection/exit date and time information, IP data (Source and destination   information) and location information, provided that the processing of personal data is explicitly stipulated in the law for   the purposes of fulfilling our obligations explicitly stipulated in the Law No. 5651 on Law on Regulation of Broadcasts   via Internet and Combating Crimes Committed by Means of Such Publications and in the relevant legislation, ensuring   that our website is useful and functions properly, and ensuring that system security and reliability are evaluated,   provided that the processing of personal data is mandatory in order for us to fulfill our legal obligation and does not   harm your fundamental rights and liberties, in accordance with the legitimate interests of Turkuvaz and based on the reasons for the legal processing of your personal data;

o    If you visit the Website, we process your personal data collected by cookies for the purposes set out in the Cookie Policy, on the legal ground that the processing of personal data belonging to parties to the contract is necessary for the purposes set out in the Cookie Policy, provided that it does not prejudice your fundamental rights and liberties for analytical cookies and operational/functional cookies in accordance with the legitimate interests of Turkuvaz and based on the reasons for the legal processing of your personal data.

Your personal data is collected automatically through the transactions and cookies you perform on the Website as a result of your visit to the Website.

Your personal data may be transferred to;

o    lawyers, auditors, tax advisors and other third persons from whom we receive service, in order that we can carry out our business processes lawfully and in accordance with our legitimate interest and exercise our legal rights in a possible judicial process,

o    your agents and representatives authorized by you, in order that we can fulfill our legal obligations,

o    regulatory and supervisory authorities and other public authorities, such as courts and execution offices and other public institutions or organizations authorized to request your personal data, in order that we can fulfill our legal obligations,

o    Turkuvaz Group companies, business and program partners, performance assistants, suppliers, pursuant to Article 8 of the LPPD, in order to realize the above-mentioned data processing purposes, to receive support in business processes and in the provision/development of products and services,

to carry out storage and archiving activities and to ensure infrastructure and technical security.

Regarding your personal data, you are entitled to;

a.     learn whether or not your personal data are processed,

b.     Request information on the procedure, if personal data have been processed,

c.     Learn the purpose of processing of the personal data and whether or not such data are used in accordance with their purpose,

ç.     Obtain information about the third persons to whom personal data were communicated domestically or abroad,

d.     Request the correction of their Personal Data that may have been incompletely or inaccurately processed,

e.     Request the deletion or destruction of personal data within the scope of the provisions set forth in Article 7 of the PDPL,

f.      Request that the third parties to whom personal data is transferred are informed of the operations carried out pursuant to sub-paragraphs (d) and (e),

g.     Object to any outcome detrimental to the data subject as a result of analysis of the data processed exclusively through automatic systems,

ğ.     To claim indemnification for any damages sustained as a consequence of processing personal data in violation of the relevant legislation


You may send your requests within the scope of the aforementioned rights to us in writing or via notary public or via the recorded electronic mail (REM), secure electronic signature, mobile signature or via your electronic mail address that you notified to us before and is recorded in our systems, if any.

Your application shall be concluded free of charge within 30 (thirty) days at the latest depending on the nature of your application from the delivery to us through the specified means, and Turkuvaz may request some confirmatory information from you in order to confirm that the applicant is the right person; this information shall be requested only in order to determine who the real data subject is and to share the application results with the right person.




Cookies are small information stored by your browser on your computer's hard drive. It is often used to provide you with a personalized experience while using the website you are visiting, to improve the services offered and improve your experience and can contribute to ease-of-use when browsing a website.


o    Mandatory/Technical Cookies: Cookies are necessary for the website you visit to function properly. The purpose of such cookies is to provide the necessary services by ensuring the operation of the website.

For example, it allows you to access the secure parts of the website, use its features, and navigate it.

o    Analytical Cookies: They collect information about the way the website is used, the frequency and number of visits, and show how visitors access the website. The purpose of the use of such cookies is to improve the way the website works and improve performance and determine the general trend direction. They do not contain data that can enable the identification of visitors.

For example, they indicate the number of error messages shown or the most visited pages.

o    Operational/Functional Cookies: Saves the choices made by the visitor on the site and remembers them on the next visit. The purpose of such cookies is to provide ease-of-use to visitors.

For example, it prevents the user from re-entering their password on each page they visit.

o    Targeting/Advertising Cookies: They measure the effectiveness of advertisements offered to visitors and calculate how many times they are watched. The purpose of such cookies is to provide advertisements customized to the interests of visitors.

Our website does not use targeting/advertising cookies.

For example, it prevents the ad shown to the visitor from showing up again soon.


Mandatory, functional and analytical cookies used by our site:

o    Are mandatory for the use of the website interface and features as desired.

o    Allow you to speed up activities during future visits.

o    Help us to gather statistical data and develop content in line with this data by enabling us to understand how the website is used by visitors.

o    Under no circumstances does it collect, store and process data that we can identify you with, and does not qualify as personal data.

o    It does not cause any damage to your computer and does not contain any viruses.

Mandatory, functional and analytical cookies used by our site; personal data is obtained during your visit to our site and your personal data is processed for our legitimate interests, provided that it does not harm your fundamental rights and liberties.


Simply change your browser settings to change your preferences for the use of cookies or to block or delete cookies.

Many browsers give you the option to accept or decline cookies, to accept only certain types of cookies, or to be alerted by a browser when a website requests to store cookies on your device so that you can control cookies.

It is also possible to delete cookies that have already been saved to your browser.

If you disable or decline cookies, you may need to manually set some preferences, and some features and services on the website may not work properly because we will not be able to recognize and associate your account. You can change your browser settings by clicking on the relevant link from the table below.

You can visit or for more information about cookies, including how they are placed, how they are displayed, and how they are managed and deleted, and you can use the “Contact Us” section to let us know if you have any questions or opinions about the Policy.