Difficult Conversations

How to Discuss What Matters Most

By (author) : Bruce Patton, Douglas Stone, Sheila Heen
Foreword by : Roger Fisher
Publishers: Penguin Books Ltd
Print Format: Paperback

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What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.

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Title	Difficult Conversations
By (author)	Bruce Patton, Douglas Stone, Sheila Heen
Foreword by	Roger Fisher
Publishers	Penguin Books Ltd
Language of text	English
ISBN	9780140277821
Product Form	Paperback
Height	196 mm
Width	130 mm
Thickness	24 mm
Unit weight	180 gr