Happy Index

Discover the secrets of upside-down management and doing the right thing with James Timpson's The Happy Index.

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‘The way that he operates is the way I’d like the whole world to operate’ – Jake Humphrey, host of The High Performance Podcast
‘Timpson has long set the standard as a thoughtful employer. This book explains the secrets to its success. A must-read for anyone who cares about better ways of doing business’ – Oliver Shah, Sunday Times
‘These lessons give you the tools to a brighter, happier workplace' – Roisin Currie, CEO of Greggs
‘Continually going above and beyond, The Happy Index is a beacon of hope for businesses everywhere’ – Julian Richer, entrepreneur and author of The Ethical Capitalist
‘Not only do Timpson look after their own people, but they also genuinely care about helping others in need’ – Sir Tom Hunter, philanthropist and entrepreneur
'Proves that businesses can be a force for positive change in our communities' – Pia Sinha, CEO of Prison Reform Trust
‘Timpson is a very special British family business that has much to teach all of us about building a welcoming and winning culture that always puts people first. This book is a great guide to how you can do the same.’ – Richard Walker OBE